CONTOUR® MANUFACTURER’S WARRANTY

Important: Ascensia Diabetes Care Canada Inc. has no knowledge of the performance of the CONTOUR® blood glucose meter when used with any test strip other than CONTOUR®and therefore this warranty is invalid if the CONTOUR® meter is used with any test strip than the CONTOUR® test strip or when the CONTOUR® test strip is altered or modified in any manner.

Manufacturer’s warranty: Ascensia Diabetes Care Canada Inc. warrants to the original purchaser that this meter will be free from defects in materials and workmanship for as long as you own your system. CONTOUR® shall replace with a reconditioned meter or, at its option, repair at no charge a meter that is found to be defective. This warranty is subject to the following exceptions and limitations:

  1. The warranty card must be completed, signed and returned to validate your warranty.
  2. This warranty is limited to replacement due to defects in parts or workmanship. CONTOUR® shall not be required to replace any meters which are necessitated by abuse, accidents, alteration, misuse, neglect, lost or stolen, maintenance by other than CONTOUR®, or failure to operate the meter in accordance with instructions. Further, CONTOUR® assumes no liability for malfunction or damage to CONTOUR® meters caused by the use of reagents other than reagents (e.g., CONTOUR® test strips) manufactured or recommended by CONTOUR®.
  3. CONTOUR® reserves the right to make changes in design of this meter without obligation to incorporate such changes into previously manufactured meters.
  4. This warranty is available only to registrants with a Canadian address.

THIS WARRANTY IS EXPRESSLY LIMITED TO THE METER AND MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW) INCLUDING THE WARRANTIES OF MERCHANT- ABILITY AND FITNESS FOR USE WHICH ARE EXPRESSLY EXCLUDED, UNLESS PROHIBITED BY LAW, AND IS THE ONLY WARRANTY GIVEN BY CONTOUR®.

Limitations of liability: IN NO EVENT SHALL CONTOUR® BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF CONTOUR® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

For warranty service: Purchaser must contact the Ascensia Diabetes Care Canada Inc. Helpline, by calling toll free 1-800-268-7200, for assistance and/or instructions on obtaining service of this meter.

To download GLUCOFACTS®DELUXE Software, please Join ContourCare or Sign In if you are already a member.

* Pharmacy Practice+ and Profession Santé 2017 Survey on OTC Counselling and Recommendations (re: pharmacists) † The survey relates to the brand, not specific blood glucose meter models. The CONTOUR®NEXT ONE and CONTOUR®NEXT LINK 2.4 meter models were launched in February 2017 and April 2017 respectively, and were not on the market during the time of the survey.

 

Ascensia, the Ascensia Diabetes Care logo, Contour, Microlet, Glucofacts, the No Coding logo, and Second-Chance are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Ascensia Diabetes Care is under license. All other trademarks are the property of their respective owners. For a full list of trademarks click here

Cookies on the Ascensia Diabetes website: we use cookies and similar technologies on our website.Our privacy policy provides additional information on how we use cookies and how you can disable or change your cookie settings.