CONTOUR® MANUFACTURER’S WARRANTY

Important: Ascensia Diabetes Care Canada Inc. has no knowledge of the performance of the CONTOUR® blood glucose meter when used with any test strip other than CONTOUR®and therefore this warranty is invalid if the CONTOUR® meter is used with any test strip than the CONTOUR® test strip or when the CONTOUR® test strip is altered or modified in any manner.

Manufacturer’s warranty: Ascensia Diabetes Care Canada Inc. warrants to the original purchaser that this meter will be free from defects in materials and workmanship for as long as you own your system. CONTOUR® shall replace with a reconditioned meter or, at its option, repair at no charge a meter that is found to be defective. This warranty is subject to the following exceptions and limitations:

  1. The warranty card must be completed, signed and returned to validate your warranty.
  2. This warranty is limited to replacement due to defects in parts or workmanship. CONTOUR® shall not be required to replace any meters which are necessitated by abuse, accidents, alteration, misuse, neglect, lost or stolen, maintenance by other than CONTOUR®, or failure to operate the meter in accordance with instructions. Further, CONTOUR® assumes no liability for malfunction or damage to CONTOUR® meters caused by the use of reagents other than reagents (e.g., CONTOUR® test strips) manufactured or recommended by CONTOUR®.
  3. CONTOUR® reserves the right to make changes in design of this meter without obligation to incorporate such changes into previously manufactured meters.
  4. This warranty is available only to registrants with a Canadian address.

THIS WARRANTY IS EXPRESSLY LIMITED TO THE METER AND MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW) INCLUDING THE WARRANTIES OF MERCHANT- ABILITY AND FITNESS FOR USE WHICH ARE EXPRESSLY EXCLUDED, UNLESS PROHIBITED BY LAW, AND IS THE ONLY WARRANTY GIVEN BY CONTOUR®.

Limitations of liability: IN NO EVENT SHALL CONTOUR® BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF CONTOUR® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

For warranty service: Purchaser must contact the Ascensia Diabetes Care Canada Inc. Helpline, by calling toll free 1-800-268-7200, for assistance and/or instructions on obtaining service of this meter.

To download GLUCOFACTS®DELUXE Software, please Join ContourCare or Sign In if you are already a member.

* Patient should consult with their health care provider prior to making any changes to treatment regimen.
**With purchase of CONTOUR®NEXT test strips

1. Ascensia Diabetes Care. Data on file. SMARTSON market research study of the CONTOUR®NEXT ONE meter and the CONTOUR®DIABETES app, June 2017, Sweden. Participants received free meter and test strips.
2. Grady M et al. Interactive Exposure With a Blood Glucose Monitor With a Novel Glucose Color Range Indicator Is Associated With Improved Glucose Range Interpretation and Awareness in Patients With Type 2 Diabetes. Journal of Diabetes Science and Technology. 2015;9:841-848 (Pg. 6, Table 2).
Ascensia, the Ascensia Diabetes Care logo, Contour, Microlet, Glucofacts, the No Coding logo, and Second-Chance are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG.
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