CONTOUR®USB MANUFACTURER’S WARRANTY

Manufacturer’s warranty: Ascensia Diabetes Care Canada Inc. warrants to the original purchaser that this instrument will be free from defects in materials and workmanship for 5 years from the date of original purchase (except as noted below). During the stated 5-year period Ascensia Diabetes Care Canada Inc. shall, at no charge, replace a unit found to be defective with an equivalent or current version of the owner’s model.

Limitations of warranty: This warranty is subject to the following exceptions and limitations:

  1. A 90-day warranty only will be extended for consumable parts and/or accessories.
  2. This warranty is limited to replacement due to defects in parts or workmanship. Ascensia Diabetes Care Canada Inc. shall not be required to replace any meters which malfunction or are damaged due to abuse, accidents, alteration, misuse, neglect, maintenance by someone other than Ascensia Diabetes Care Canada Inc., or failure to operate the instrument in accordance with instructions. Further, Ascensia Diabetes Care Canada Inc. assumes no liability for malfunction or damage to Ascensia Diabetes Care Canada Inc. instruments caused by the use of reagents other than reagents (e.g., CONTOUR® test strips) manufactured or recommended by Ascensia Diabetes Care Canada Inc..
  3. Ascensia Diabetes Care Canada Inc. reserves the right to make changes in design of this instrument without obligation to incorporate such changes into previously manufactured meters.
  4. Ascensia Diabetes Care Canada Inc. has no knowledge of the performance of the CONTOUR® USB blood glucose meter when used with any test strips other than CONTOUR® test strips, and therefore makes no warranty of the performance of the CONTOUR®USB meter when used with any test strips other than CONTOUR® test strips or when the CONTOUR® test strip is altered or modified in any manner.
  5. THIS WARRANTY IS EXPRESSLY LIMITED TO THE METER AND MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW) INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE WHICH ARE EXPRESSLY EXCLUDED, UNLESS PROHIBITED BY LAW, AND IS THE ONLY WARRANTY GIVEN BY CONTOUR®.

Ascensia Diabetes Care Canada Inc. MAKES NO OTHER EXPRESS WARRANTY FOR THIS PRODUCT. THE OPTION OF REPLACEMENT, DESCRIBED ABOVE, IS CONTOUR®DIABETES CARE’S ONLY OBLIGATION UNDER THIS WARRANTY. IN NO EVENT SHALL CONTOUR®DIABETES CARE BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, EVEN IF Ascensia Diabetes Care Canada Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

For warranty service: Purchaser must contact Ascensia Diabetes Care Canada Inc. Helpline, by calling toll free 1-800-268-7200, for assistance and/or instructions for obtaining service of this instrument.

To download GLUCOFACTS®DELUXE Software, please Join ContourCare or Sign In if you are already a member.

* Pharmacy Practice+ and Profession Santé 2017 Survey on OTC Counselling and Recommendations (re: pharmacists) † The survey relates to the brand, not specific blood glucose meter models. The CONTOUR®NEXT ONE and CONTOUR®NEXT LINK 2.4 meter models were launched in February 2017 and April 2017 respectively, and were not on the market during the time of the survey.

 

Ascensia, the Ascensia Diabetes Care logo, Contour, Microlet, Glucofacts, the No Coding logo, and Second-Chance are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG.
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