At Ascensia Diabetes Care, the health and safety of our customers, employees and the patients we serve is our number one priority.

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We are continuing to monitor the global impact of the COVID-19 outbreak and are taking all appropriate measures to keep our employees safe and minimize the effect on people who rely on our products and services.

At the present time, there appears to be no immediate impact on the supply of our test strips and meters, and we do not anticipate any short-term issues related to the supply of these products due to COVID-19.


This is a very dynamic situation with new information and guidance being issued from authorities on a regular basis. We will therefore be continuing to monitor the situation closely and will issue any revised information via this website page. Please continue to visit this site for ongoing communications from our team related to this issue.

We recognize that during this time, it may be difficult to visit your healthcare team in person and you may have questions about COVID-19 and Diabetes, or need help using your CONTOUR®NEXT ONE meter.

To help continue supporting you, we’ve gathered some helpful resources:*


*Please note, some of the websites referenced on this site are controlled by their respective owners and are not sponsored or managed by Ascensia. We have no involvement or control over the quality, content, reliability or security of this forum and we are not liable for its use.

This information provides general information only. It is not intended to be used as medical advice, diagnosis or treatment and should not replace the advice of your Healthcare Provider.